cognitive psychology

Cognitive psychology quiz

Test your grip on cognitive psychology in UX. Read each definition and name the term; this quiz leads with the cognitive psychology entries and rounds out with a few from across the glossary. Every question comes from the live entries, so it grows as the glossary does.

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Revise the cognitive psychology terms first

The cognitive psychology entries in the glossary, in brief. Open any one for the interactive demo behind it.

Cognitive load
The mental effort required to complete a task. Too much and people slow down, make mistakes, or quit.
Hick's law
The more choices you offer, the longer a decision takes - and the cost grows logarithmically, not linearly. Choices take time, not just space.
Mental model
The picture in someone's head of how a thing works. When the interface matches it, everything feels obvious; when it doesn't, nothing does.
Recognition vs recall
Recognising something you’re shown is easier than recalling it from scratch. Good interfaces give you choices - menus, icons, recent items, autocomplete - instead of forcing you to remember and type from nothing.
Serial position effect
When recalling a list, items at the start and end are remembered better than those in the middle. It’s not what’s on the list, but where it sits, that affects memory.
Chunking
Chunking is the brain's trick of grouping individual pieces of information into meaningful units, so instead of memorising twelve separate digits, you hold three groups of four. The chunk is the unit, not the items inside it.
Von Restorff effect
When one item in a group stands out, it’s more likely to be remembered. Its uniqueness acts as a memory cue: the odd one out captures attention, whether it wants to or not.
Miller's law
Working memory holds about seven items at once, plus or minus two. Beyond that, things start to slip. It’s not about how smart you are - it’s about the mental space you’ve got.
Change blindness
We are surprisingly blind to changes that happen during a flicker, reload or blink. Without an unbroken motion cue, even a big change can sit in plain sight until you go hunting for it.
Selective attention
Selective attention means your mind focuses on what you’re actively looking for and overlooks everything else - even obvious things right in front of you. When deeply concentrated, you’ll often miss the most noticeable item on screen.
Choice overload
Choice overload (the paradox of choice) is when too many options make a decision harder, not easier - people take longer, feel less sure, regret more, and sometimes don't choose at all. It's more than Hick's extra seconds: it's the weight of the options themselves.
Zeigarnik effect
We remember - and keep feeling pulled towards - tasks we've started but not finished. An open loop sits in working memory and nags for attention until you close it; the moment you complete it, the mind quietly lets go.
Peak-end rule
We don't judge an experience by its average. Instead, we remember it mostly by its most intense moment and how it ended - and we tend to ignore how long it lasted.
Hick's law vs Miller's law
Both are about "how many", but they measure different things. Hick's law is about choosing - decision time grows with the number of options. Miller's law is about holding - working memory keeps only about seven chunks at once. One is speed of choice; the other is capacity of memory.
Confirmation bias
Confirmation bias is the pull to notice, trust and remember whatever fits what you already believe - and to wave away whatever does not. It quietly turns research into a hunt for "yes" rather than an honest test of "is this true?".
Dunning-Kruger effect
The Dunning-Kruger effect is the gap between how good people think they are and how good they actually are - widest at the bottom, where knowing too little to spot your own mistakes leaves you oddly confident. The less you know, the less you know it.