Watch

Commitment and consistency 0:48

A 48-second explainer of Commitment and consistency, narrated over the same demo you can try yourself.

The Commitment and consistency explainer. Prefer to do it yourself? Try the interactive demo.

Try the interactive Commitment and consistency demo

What this video covers

People feel a strong pull to act in line with what they've already said or done. So a small, early commitment - a tick, a tiny first step, a stated preference - makes a larger, consistent request far easier to agree to later. It's the "foot in the door": the first small yes paves the way for the bigger one.

After the tiny first yes, the bigger request felt like simply following through - of course you'd continue; you'd already started. Asked cold, the very same request was easy to wave away. Nothing about the offer changed; you'd just made a small commitment first, and consistency did the rest.

More UX term videos

All UX term videos